Responsible Gaming
Gaming Should Be Entertainment
At roadents.ca, we believe that online casino gaming should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Please play responsibly and within your means. Always set limits before you start playing, and stick to them.
Age Verification
Online casino gaming in Canada is restricted to individuals who are 18 years of age or older (19 or older in some provinces). By accessing roadents.ca, you confirm that you meet the legal age requirement in your province or territory. We take age verification seriously and reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, it may be time to seek help:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity from family, friends, or partners
- Feeling anxious, irritable, or restless when not gambling
- Neglecting work, school, or personal relationships due to gambling
- Using gambling to escape problems or negative emotions
- Borrowing money or going into debt to fund gambling
- Lying about the amount of money spent on gambling
- Failed attempts to reduce or stop gambling
- Loss of control over gambling habits
Self-Help Tools & Responsible Gaming Features
We encourage all players to use the following tools to maintain control over their gambling activity:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a limit on the maximum amount you are willing to lose
- Reality Checks: Receive regular reminders about how long you have been playing and how much you have spent
- Session Limits: Set a time limit for your gaming sessions
- Self-Exclusion: Voluntarily exclude yourself from your account for a set period if you feel your gambling is becoming problematic
- Account Closure: Permanently close your account if needed
Contact our support team at any time if you wish to activate any of these tools.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, professional help is available. The following organizations provide confidential support and resources:
Canada
- Responsible Gambling Council: www.responsiblegambling.org – Provides information, resources, and support for problem gambling across Canada
- Problem Gambling Institute of Ontario: Offers counselling and support services in Ontario
- Gamblers Anonymous Canada: Free peer support meetings and fellowship for those affected by problem gambling
North America
- National Council on Problem Gambling (USA): www.ncpgambling.org – Information and referral services for problem gambling
International
- GamCare (UK): www.gamcare.org.uk – Free advice and support for problem gambling
- GamStop (UK): www.gamstop.co.uk – National self-exclusion scheme for UK-based players
- Gambling Help Online (Australia): www.gamblinghelponline.org.au – Confidential counselling and support services
Get Help Today
If you believe you have a gambling problem, please reach out for support immediately. There is no shame in asking for help, and recovery is possible. Contact one of the organizations listed above or speak with a healthcare professional. Your wellbeing is important to us.
Remember: You are never alone, and help is always available.
Contact Our Support Team
If you have questions about responsible gaming features or need assistance with setting limits on your account, please contact our customer support team. We are here to help you maintain a safe and enjoyable gaming experience.